Consulting Services & Solutions | Tailored Senior Living Strategies

Cultivating Experts in the Senior Housing Industry

At Vivage, we believe that our success lies in cultivating experts. This is why we offer tailored strategies and solutions to investors, organizational leaders, and employees.

Vivage Consulting, a division of Vivage Senior Living, is a solution-driven company. With a team of specialists, a wealth of industry expertise, and established fiscal, operational, and clinical systems, Vivage Consulting Services can help you achieve and maintain regulatory compliance and operational excellence.

We bring a team of leading national experts in all key operational, clinical, and market strategy areas. Vivage partners with many active aging organizations to deliver resources and information on technological solutions and innovations for senior healthcare and housing.

Post-Hospitalization Rehab
Independent Living
Assisted Living
Memory Care
Long-Term Care

We can help you achieve and maintain regulatory compliance, freeing you to focus on what matters most.

Why Use Consulting Services?

Our success is directly related to how the residents, guests, family members, business partners, owners and local organizations feel about the services and care we provide. Vivage values the feedback we receive and works diligently in every aspect of the company to ensure satisfaction in all areas of service and care we offer.

“Based on a national average, CMS penalties for skilled nursing properties had been on the rise from 2016 to the third quarter of 2019 (NIC).” Vivage Consulting provides the tools and processes organizations need to achieve and maintain compliance.

Clinical Management

Clinical consultation and oversight by a team of licensed nurses, social workers, dieticians, therapeutic recreation specialists, and health information management personnel
An interdisciplinary team of consultants to implement and monitor regulatory compliance
Ongoing education and updates on changes in policy, legislation, and reimbursement
Support with vendor selection, performance, contract management, pricing, and ongoing service evaluation of contract providers
Licensure survey and life safety management and pre-survey preparation

Operations Management

Nursing Home Administrator performance monitoring and mentoring
Management systems review
Assistance with Human Resources, personnel issues, labor law compliance
HIPAA compliance
Risk management monitoring
Operations site visits to review operational/financial outcomes
Assistance with Department Manager selection and development
Environmental consultation and regulatory compliance monitoring, including state and federal life safety, OSHA, and NFPA

Financial Management

Training and assistance on budget management responsibilities
Hiring assistance, orientation, ongoing professional development, and performance evaluation of financial office personnel
Reimbursement analysis and management
Financial Field Analyst consulting services and financial audits of KPIs
A/R reduction focus
Payroll and staffing support
Monthly financial statement preparation and owner presentation
Cost report preparation & strategic reimbursement
Budget development and internal accounting controls
Cash flow management
Contract review and management assistance
Vendor selection and management assistance with group pricing benefits

Life Enhancement

Education to staff on person-directed care
Development of innovative person-centered care models, including the Green House models
Organizational redesign visioning and action planning
Development of management staff in growing empowered work teams
Leadership growth and development
Strategic planning workshops
Cultural/climate assessment surveys
Wellness training in Alternative Complementary Therapies
Dementia and Alzheimer’s training

Occupancy Management

Assistance with hiring, orientation, and ongoing professional development of Marketing and Admissions staff
Market and competitor analysis for strategic positioning in market
Niche and service specialization development
Referral source relationship development
Customer service education to staff
Marketing/Business Development consultant
Admissions systems to meet regulations and business requirements
Public relations, social media, collateral materials development
External trade shows, exhibits, and events to promote community relations
Customer satisfaction surveys